Create a community of brand ambassadors

Manage all social media, livechat and messenger interactions from one unified inbox

 

Stop logging in to multiple accounts. Get one inbox for all social interactions:

 
 
Have meaningful interactions

Like, retweet and use rich media to respond to incoming messages or questions. Add images, videos or choose emoji and GIFs from the integrated library.

tv1
 

Work seamlessly with your team

Whether you have 5 or 500 colleagues: the intuitive workflow in Coosto makes teamwork a breeze.
 
Berichten toewijzen
Assign messages
Automatically categorize messages and directly assign them to the right colleague.
 
Cases Claimen
Claim cases
Automated prevention of double handling or replying to the same message.
 
Snellen antwoorden
Quick reply
Ensure clarity and uniformity with saved replies that every team member may use.
 
Rapportages en notities
Reports and notes
Keep each other up-to-date through notes and report your joint progress.
 
Berichten toewijzen
Assign messages
Automatically categorize messages and directly assign them to the right colleague.
 
Cases Claimen
Claim cases
Automated prevention of double handling or replying to the same message.
 
Snellen antwoorden
Quick reply
Ensure clarity and uniformity with saved replies that every team member may use.
 
Rapportages en notities
Reports and notes
Keep each other up-to-date through notes and report your joint progress.
 
 
Improve the experience of your customers and followers

Not sure whether a wink or a more serious note is appropriate? In Coosto, you can find all previous conversations with any contact. Author information and notes enable you to fully match the conversation with your customers’ preferences.

Tv3
 
Look beyond your own channels

Social media interactions extend beyond your own accounts. Let all online messages about your brand, industry or product flow into your inbox. Find new audiences, connect them with your brand and create a genuine fan community of customers and brand ambassadors.

TV 4
 
Analyze results and discover opportunities to grow

From evoked comments to the sentiment of your conversations: view in detail how your brand performs - and how you can to better - using insightful reports and dashboards.

TV5
 

Livechat in Coosto works great for both us and our potential students. It's an easily accessible channel in which we can directly assign the right person and respond.

Sint Lucase
Anouk Neggers - SintLucas
Advisor Marketing & Communications
 
 

Highlighted features

 
Notificaties CM
Notifications
Get automatic push notifications for incoming messages.
Quick reply CM
Quick reply
Use templates for default replies to swiftly respond to followers.
Case tagging CM
Case tagging
Automatically add labels to messages in order to organize and measure.
Gesprekshistorie
Conversation history
Take previous conversations with your fans into account.
Dashboards
Dashboards
Visualize and share the most important data in real-time dashboards.
Custom feeds CM
Custom feeds
Custom search to let messages from outside your accounts flow into your inbox.
Notities CM
Notes
Add memos to messages to share background information with colleagues.
sentiment
Sentiment
Quickly see how positive or negative your brand is being discussed.
auteursinfo CM
Author information
View the number of followers, influence and the author's average sentiment.
 
Get access to your community anytime, anywhere

Receive notifications of new messages and respond on the go with the Coosto mobile app for iOS and Android.

TV 6 CM
 
Fletcher
ldil
libelle
nutricia
 

Manage your social community with Coosto

Book a free online demo

 

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