Improve provider-patient relationships with social media

Strengthen your patient engagement and safeguard your reputation within the healthcare industry. Coosto helps you to continuously improve provider-patient relationships, thanks to effective communication using social media.

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These healthcare facilities rely on Coosto

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Boost patient engagement

Reputation monitoring with social listening

Protect your reputation

Be aware of what is being said online about your facility at any moment. Improve your reputation due to our powerful social listening module and build healthy long-term provider-patient relationships.

Increase patient confidence

Assure patients and other relevant parties that they are in the best hands when they choose your healthcare facility. Convey authority and reliability by using clear and thought-through communication on your social platforms.

We play a big role in society and you have to be accessible and approachable to everyone: for patients, people in the area and certainly for employees. Through good content we can really give the hospital a face, and we can carry that out via social media.

AZ Damiaan • Belgium

Kevin Mollet

Head PR & Communications

Optimize patient engagement

Analyze which type or way of communication contributes to improved patient engagement. Automated reports and dashboards give you instant insight into the impact of your social media content.

Coosto and healthcare facilities

Real-time alerts

Receive notifications for each mention or conversation that involves your organization. Quickly intercept a potential crisis or spot relevant upcoming trends.

Post Optimizer

Optimize each social media post to increase your reach and patient engagement, thanks to data-driven advice provided by Coosto’s Post Optimizer.

Prime Time

Make sure you time your social media posts well for the best results. Coosto’s Prime Time helps you choose the most ideal moment to plan your social content.

Reply quickly

All online patient queries and complaints brought together in one efficient webcare platform: our easy-to-use Engage module.

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Improve your communication strategy with Coosto

Effective social media management
Straightforward reputation management using dashboards
Transparent communication with patients and stakeholders

During a demo we show you:

Thousands of Coosto use cases from the healthcare industry to fall back on for clear input and strategy
One of our experts will train you personally on how to use the Coosto social listening tool

Frequently asked questions

How can we use Coosto to optimize communication around our healthcare facility?

Thanks to our user-friendly tool, transparent and goal-oriented communication will be easier, faster and more effective than ever. With Coosto, you can:

Monitor the online reputation of your care facility
Analyze all of your social media activity, such as reach and sentiment
Publish powerful social media posts based on data-driven content suggestions

Use the Post Optimizer to make sure your social media posts are the best they can be with regards to reach, engagement and conversions. Prime Time helps you reach the most optimal results by planning your posts whenever your target audience is online.

How will Coosto help our care facility with reputation management?

Coosto’s social listening module allows you to stay on top of all online dialogue and the corresponding sentiment involving your care facility. Detect impactful conversations due to full insight into social media posts and comments. Social listening will help you identify and understand the needs and concerns of patients and other relevant parties, so you can provide them with adequate and useful information.

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