Be aware of what is being said online about your facility at any moment. Improve your reputation due to our powerful social listening module and build healthy long-term provider-patient relationships.
Assure patients and other relevant parties that they are in the best hands when they choose your healthcare facility. Convey authority and reliability by using clear and thought-through communication on your social platforms.
Analyze which type or way of communication contributes to improved patient engagement. Automated reports and dashboards give you instant insight into the impact of your social media content.
Receive notifications for each mention or conversation that involves your organization. Quickly intercept a potential crisis or spot relevant upcoming trends.
Optimize each social media post to increase your reach and patient engagement, thanks to data-driven advice provided by Coosto’s Post Optimizer.
Make sure you time your social media posts well for the best results. Coosto’s Prime Time helps you choose the most ideal moment to plan your social content.
All online patient queries and complaints brought together in one efficient webcare platform: our easy-to-use Engage module.
‘’ZAS counts campuses across the city of Antwerp. Coosto helps us keep track of everything that is said online about our hospital, and it also makes sure we can reply instantly. This is why we can now reach and aid our patients even faster and more efficiently, when it comes to communication. The tool has saved us a lot of time and tedious actions.’’
Discover moreOnline visibility and personal customer contact are of high importance to our E-commerce company, especially to be able to compete in the highly competitive market. Coosto makes it easy for us to engage with customers on different (social media) platforms and offer personalized customer support.
Discover moreDiscover moreThanks to our user-friendly tool, transparent and goal-oriented communication will be easier, faster and more effective than ever. With Coosto, you can:
- Monitor the online reputation of your care facility
- Analyze all of your social media activity, such as reach and sentiment
- Publish powerful social media posts based on data-driven content suggestions
Use the Post Optimizer to make sure your social media posts are the best they can be with regards to reach, engagement and conversions. Prime Time helps you reach the most optimal results by planning your posts whenever your target audience is online.
Coosto’s social listening module allows you to stay on top of all online dialogue and the corresponding sentiment involving your care facility. Detect impactful conversations due to full insight into social media posts and comments. Social listening will help you identify and understand the needs and concerns of patients and other relevant parties, so you can provide them with adequate and useful information.