These healthcare facilities rely on Coosto

Boost patient engagement

Protect your reputation

Be aware of what is being said online about your facility at any moment. Improve your reputation due to our powerful social listening module and build healthy long-term provider-patient relationships.

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Increase patient confidence

Assure patients and other relevant parties that they are in the best hands when they choose your healthcare facility. Convey authority and reliability by using clear and thought-through communication on your social platforms.

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Optimize patient engagement

Analyze which type or way of communication contributes to improved patient engagement. Automated reports and dashboards give you instant insight into the impact of your social media content.

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Coosto and healthcare facilities

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Real-time alerts

Receive notifications for each mention or conversation that involves your organization. Quickly intercept a potential crisis or spot relevant upcoming trends.

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Post Optimizer

Optimize each social media post to increase your reach and patient engagement, thanks to data-driven advice provided by Coosto’s Post Optimizer.

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Prime Time

Make sure you time your social media posts well for the best results. Coosto’s Prime Time helps you choose the most ideal moment to plan your social content.

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Reply Quickly

All online patient queries and complaints brought together in one efficient webcare platform: our easy-to-use Engage module.

Key developments within the healthcare sector

Trusted by the healthcare industry

Healthcare testimonial ZAS

Communications Department

Hospital Ziekenhuis aan de Stroom

Belgium

‘’ZAS counts campuses across the city of Antwerp. Coosto helps us keep track of everything that is said online about our hospital, and it also makes sure we can reply instantly. This is why we can now reach and aid our patients even faster and more efficiently, when it comes to communication. The tool has saved us a lot of time and tedious actions.’’

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Healthcare testimonial AZ Oostende
Ziekenhuis aan de Stroom
Company name

Kevin Mollet

Head PR & Communications

Hospital AZ Damiaan • Belgium

Online visibility and personal customer contact are of high importance to our E-commerce company, especially to be able to compete in the highly competitive market. Coosto makes it easy for us to engage with customers on different (social media) platforms and offer personalized customer support.

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Effective social media management

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Straightforward reputation management using dashboards

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Transparent communication with patients and stakeholders

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Thousands of Coosto use cases from the healthcare industry to fall back on for clear input and strategy

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One of our experts will train you personally on how to use the Coosto social listening tool

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Frequently asked questions

  • How can we use Coosto to optimize communication around our healthcare facility?

    Thanks to our user-friendly tool, transparent and goal-oriented communication will be easier, faster and more effective than ever. With Coosto, you can:

    - Monitor the online reputation of your care facility

    - Analyze all of your social media activity, such as reach and sentiment

    - Publish powerful social media posts based on data-driven content suggestions

    Use the Post Optimizer to make sure your social media posts are the best they can be with regards to reach, engagement and conversions. Prime Time helps you reach the most optimal results by planning your posts whenever your target audience is online.

  • How will Coosto help our care facility with reputation management?

    Coosto’s social listening module allows you to stay on top of all online dialogue and the corresponding sentiment involving your care facility. Detect impactful conversations due to full insight into social media posts and comments. Social listening will help you identify and understand the needs and concerns of patients and other relevant parties, so you can provide them with adequate and useful information.