Increase your online visibility and authority

Every review, rating, and testimonial deserves a response. Show that you value each customer by responding to both positive and negative reviews. This leads to greater visibility for your brand and enhanced credibility and authority.

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Boost customer loyalty with fast and personal service

By quickly and empathetically addressing questions, comments, and complaints, you demonstrate that you take your customers seriously. This builds trust and increases the likelihood of repeat purchases and positive reviews. Proactive webcare and actively responding to online reviews also strengthen your reputation and showcase your commitment to the customer experience.

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Increase customer loyalty through webcare

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Easy-to-use inbox

Respond to all messages from one centralized view, including incoming messages via social media, reviews, and live chat.

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Efficient customer contact

Use templates for quick replies and improve team coordination with internal notes.

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Review management

Respond to all reviews. Replies to positive experiences strengthen brand preference and customer loyalty. Addressing negative reviews in a solutions-oriented way builds customer trust.

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Social proof

Public responses to all reviews provide a platform for your brand to shine. Show customer-centricity and reliability across all platforms by engaging with everyone.

Why choose Coosto?

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Shorten response times

with real-time notifications resulting in increased brand trust

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Optimize the customer experience

with tailored webcare thanks to our 360° customer view, conversation history, internal notes, and sentiment analysis. Every interaction is an opportunity to build loyalty.

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Encourage Repeat Purchases

through positive brand interactions, including negative reviews. Responding to all comments and reviews strengthens brand authenticity and trust.

Why specialists choose Coosto

Ziekenhuis aan de Stroom (ZAS)

Communications Department

"ZAS has 17 campuses across Antwerp. With Coosto, we can not only read everything said online about our hospital in one place, we can also respond instantly. This allows us to serve our patients better and faster, and keep them informed. The tool makes our work a lot simpler and more efficient."

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Ziekenhuis aan de Stroom
Company name

Sophie van Kuringen

Content Creator

IVOL

"We are very satisfied with our choice of Coosto to manage social media conversations and reports. Coosto allows us to work systematically and efficiently. The onboarding process was smooth, and the Coosto team was always ready to answer our questions."

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All the ins and outs of building stronger customer relationships based on thousands of real-world use cases

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Our expert will guide you through Coosto’s tools and answer all your questions

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Frequently asked questions

A solution for every challenge

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Build and retain interest

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Strengthen brand authority

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Increase brand awareness

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Boost conversions

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Manage online reviews