Manage all engagement from one customizable inbox
Connect with your audience on social media, messengers, Google reviews and livechat. Improve responsiveness and become a truly beloved brand.
Get all relevant messages on Whatsapp, Facebook (Messenger), Instagram (including DMs), LinkedIn, Twitter, Google Reviews and Livechat in one customizable team inbox. Handle these messages straight away by replying, retweeting, liking or sharing messages from the same interface.
Engage shows you the full conversation history between you and a certain author, so you can allow for previous questions or remarks when replying. The author information is also displayed, so you can take an author's influence and number of followers into account.
The sophisticated workflow makes collaborating a piece of cake. Automatically assign messages to the colleague or department responsible. All incoming messages are automatically claimed when opened, so messages can't be answered twice.