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The All-in-one Social Media Inbox

Manage all interactions on social media, messengers, and live chat to stay in touch with your audience.

 
 

Engage with your audience and increase revenue

Like, share and quickly respond to all incoming questions, comments and reviews from one place. Intensify the involvement of followers and fans in your content, and ensure website visitors and customers will come back to you. 

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Customize all interactions and increase brand preference

Effortlessly customize the interaction with your community and become a truly beloved brand. View author information and previous conversations to align each response with a follower’s preferences.

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Work seamlessly together with your team

Slimme filters
Smart filters
Automatically assign messages to the right colleague based on content or channel.
Cases claimen
Claim cases
Prevent duplicate answers by auto-claiming messages when someone starts replying.
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Notes
Keep each other informed about the status of conversations with followers and fans.
Snelle antwoorden
Quick reply
Ensure uniformity with saved replies that are available to all colleagues.
Slimme filters
Smart filters
Automatically assign messages to the right colleague based on content or channel.
Cases claimen
Claim cases
Prevent duplicate answers by auto-claiming messages when someone starts replying.
Notities - groot
Notes
Keep each other informed about the status of conversations with followers and fans.
Snelle antwoorden
Quick reply
Ensure uniformity with saved replies that are available to all colleagues.
 

Proactively handle all brand mentions

Get notifications of online messages in which your brand is mentioned, even outside of your own channels. Quickly and easily respond to all brand mentions and become a part of the conversation.

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Reach new audiences with your content

Set up custom feeds and make sure you keep an overview of all messages about your industry or competitors. Naturally tap into new conversations and introduce your content to a bigger audience.

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Highlighted features

notificaties
Notifications
Get automatic push notifications for incoming messages.
quick reply
Quick Reply
Use templates for default replies to swiftly respond to followers.
case tagging
Case Tagging
Automatically add labels to messages in order to organize and measure.
gesprekshistorie
Conversation History
Take previous conversations with your fans into account.
dahboards
Dashboards
Visualize and share the most important data in real-time dashboards.
custom feed
Custom feeds
Custom search to let messages from outside your accounts flow into your inbox.
notities
Notes
Add memos to messages to share background information with colleagues.
sentiment
Sentiment
Quickly see how positive or negative your brand is being discussed.
auteursinformatie
Author Information
View the number of followers, influence and the author's average sentiment.
 
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Start building a social community with your content

Book a free online demo

 

Respond swiftly, wherever you are

The most comprehensive social inbox also comes with a pocket-sized version. Respond on the go with the Coosto mobile app on iOS and Android.

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Explore Coosto

Get better results from content & social media marketing with our full product suite
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