The all-in-one Social Media Inbox

Manage all interactions on social media, messengers, livechat and Google reviews from one comprehensive inbox

 
 
Turn followers into fans

Like, share and quickly respond to all incoming questions, comments and reviews from one place. Intensify the involvement of followers and fans in your content and improve the entire brand experience.

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A custom content experience in no time

View author information and previous conversations to align your responses with a follower’s preferences. Effortlessly customize the interaction with your community and become a truly beloved brand.

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Work seamlessly together with your team

 
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Smart filters
Automatically assign messages to the right colleague based on content or channel.
 
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Claim cases
Prevent duplicate answers by auto-claiming messages when someone starts replying.
 
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Notes
Keep each other informed about the status of conversations with followers and fans.
 
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Quick reply
Ensure uniformity with saved replies that are available to all colleagues.
 
filters
Smart filters
Automatically assign messages to the right colleague based on content or channel.
 
cases
Claim cases
Prevent duplicate answers by auto-claiming messages when someone starts replying.
 
notities
Notes
Keep each other informed about the status of conversations with followers and fans.
 
snelle
Quick reply
Ensure uniformity with saved replies that are available to all colleagues.
 
 
Proactively handle all brand mentions

Get notifications of online messages in which your brand is mentioned, even outside of your own channels. Quickly and easily respond to all brand mentions and become a part of the conversation.

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Keep an extra eye out

Set up custom feeds and make sure you keep an overview of all messages about your industry or competitors. Naturally tap into new conversations and introduce your content to a bigger audience.

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It’s even more important to act swiftly when you have a community of highly engaged followers. Now we’re using Coosto, our response time has decreased tremendously.

Amslod
Sanne Woltinge - Amslod
Marketer
 

We’re using Coosto to engage and activate a community with our content. The tool works very smoothly and takes a lot of work off our hands.

Viking
Linda Corsten - Viking
Social Media Manager
 

Livechat in Coosto works great for both us and our potential students. It's an easily accessible channel in which we can directly assign the right person and respond.

Sint Lucase
Anouk Neggers - SintLucas
Advisor Marketing & Communications
 
 
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Start building a social community with your content

Book a free online demo

 

Highlighted features

 
Notificaties CM
Notifications
Get automatic push notifications for incoming messages.
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Quick Reply
Use templates for default replies to swiftly respond to followers.
Case tagging CM
Case Tagging
Automatically add labels to messages in order to organize and measure.
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Conversation History
Take previous conversations with your fans into account.
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Dashboards
Visualize and share the most important data in real-time dashboards.
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Custom feeds
Custom search to let messages from outside your accounts flow into your inbox.
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Notes
Add memos to messages to share background information with colleagues.
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Sentiment
Quickly see how positive or negative your brand is being discussed.
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Author Information
View the number of followers, influence and the author's average sentiment.
 
Access your inbox anytime, anywhere

The most comprehensive social inbox also comes with a pocket-sized version. Respond on the go with the Coosto mobile app on iOS and Android.

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