Increase your municipality's engagement with its residents. Understand what matters to them, strengthen the connection and provide proactive communication. Using Coosto, local governments can truly engage with their communities.
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Carry out environmental analyses to gain a clear understanding of your residents’ concerns, needs, and interests. Proactive online monitoring enables you to respond quickly and effectively to important topics.
Build stronger relationships with citizens by sharing relevant, clear, and engaging content. Online interaction helps reach and inform a broader audience.
Reach residents with the right message at the right time. With a well-organized newsroom and strategic media planning, you will communicate consistently and with clear purpose.
Keep a constant pulse on your community and gain insight into what your residents care about.
With environmental analyses and crisis dashboards, you can quickly act on key issues and trends as they unfold.
The ultimate tool for efficient handling of all incoming private messages by the Customer Contact Center (KCC), via WhatsApp and social media channels.
Plan, publish and analyze all of your social media posts using one single platform.
"We use Coosto for our content process from A to Z. Coosto forms the foundation of our work within the Newsroom of the Municipality of Breda."
"On social media we want to reach our residents as best as possible. Thanks to Coosto our reach has grown enormously: on Facebook our number of followers has increased by 49.7% and on Instagram even by 77.3%!"
Discover moreWith Coosto's social listening module, it's easy to conduct environmental analyses, gather insights, and plan and publish strategic content. This allows you to communicate more relevantly and effectively, contributing to a better connection with citizens.
With real-time monitoring and fast publishing options, you can immediately respond to urgent situations and inform residents quickly and effectively.
In Coosto, you can easily work simultaneously on a project across different modules. Additionally, it’s possible to create multiple projects for various purposes and departments. With features like message approval, internal notes, and case assignment, you can communicate efficiently and purposefully within the tool with the appropriate co-worker.
