Engage, connect, and communicate with your community
Increase your municipality's engagement with its residents. Understand what matters to them, strengthen the connection and provide proactive communication. Using Coosto, local governments can truly engage with their communities.
These municipalities rely on Coosto
Building a strong relationship
Coosto for public sector communication
Social listening
Keep a constant pulse on your community and gain insight into what your residents care about.
Dashboards
With environmental analyses and crisis dashboards, you can quickly act on key issues and trends as they unfold.
Online engagement
The ultimate tool for efficient handling of all incoming private messages by the Customer Contact Center (KCC), via WhatsApp and social media channels.
Reach your community
Plan, publish and analyze all of your social media posts using one single platform.
A stronger connection with residents thanks to Coosto
During a demo we show you:
- Our expert will go through your municipality’s goals and challenges
- You will receive tailored advice on how to strengthen your strategy
Frequently asked questions
How does Coosto help create a stronger online connection with residents?
With Coosto's social listening module, it's easy to conduct environmental analyses, gather insights, and plan and publish strategic content. This allows you to communicate more relevantly and effectively, contributing to a better connection with citizens.
How does Coosto assist with crisis communication?
With real-time monitoring and fast publishing options, you can immediately respond to urgent situations and inform residents quickly and effectively.
How can a municipality collaborate across departments using Coosto?
In Coosto, you can easily work simultaneously on a project across different modules. Additionally, it's possible to create multiple projects for various purposes and departments. With features like message approval, internal notes, and case assignment, you can communicate efficiently and purposefully within the tool with the appropriate co-worker.
