Trusted by these hospitality brands

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Reputation management

Track what guests are saying and improve your online reputation with real-time insights. Coosto helps you proactively manage your reputation and maintain a consistently positive brand image.

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Social commerce & direct bookings

Turn social media posts into reservations — offer a fast, frictionless booking experience directly from your social channels.

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Fast & personal service

Quickly respond to reservation inquiries, update bookings, and resolve complaints or requests. Always offer warm, responsive service — even online.

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Coosto for the tourism industry

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Social media reach

Create and publish engaging content that boosts bookings and expands your reach.

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Real-time alerts

Get instant notifications about negative reviews or guest complaints and resolve them quickly to ensure higher guest satisfaction.

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Review management

Respond to all guest interactions — across multiple locations — via social media, live chat, and messaging apps, all from a single, unified inbox.

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Campaign optimization

Track which content drives the most bookings. Easily categorize posts with labels like booking period, content type, and channel to gain actionable insights.

Trusted by the hospitality sector

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Landal

Social Media Manager

“Thanks to Coosto, we manage guest interactions and reviews from the Netherlands, Belgium, and Germany across various projects. We’re able to respond quickly and easily, ensuring the best possible guest experience.”

Efficient social media management
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Simple reputation monitoring via clear dashboards
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Strengthen guest engagement with powerful content
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Talk to an expert about your goals and challenges
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You will receive tailored advice on how to strengthen your strategy
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Frequently asked questions

  • Can I manage multiple locations in Coosto from a single dashboard?

    Many chains and franchises want centralized control over social media, while still offering local guest engagement. Coosto supports multi-location management through customizable project setups. Connect social media and Google Business accounts per location to manage them within one environment.

  • How does Coosto help with online reviews and guest feedback?

    Coosto aggregates guest responses from social media, review sites, and other online platforms into one interface. Easily respond to all reviews — positive or negative — from one central place, helping you maintain strong relationships with your guests.

  • How can I measure whether social media leads to bookings or reservations?

    With Coosto, you can track clicks, conversions, and engagement for each post or campaign and link them to bookings via Google Analytics 4. Use clear dashboards and reports to understand your campaign performance. UTM links help clarify the relationship between social media efforts and actual results.