Manage your reputation, increase guest satisfaction, and drive direct bookings with Coosto — the all-in-one social media and content tool that ensures a seamless guest experience.
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Track what guests are saying and improve your online reputation with real-time insights. Coosto helps you proactively manage your reputation and maintain a consistently positive brand image.
Turn social media posts into reservations — offer a fast, frictionless booking experience directly from your social channels.
Quickly respond to reservation inquiries, update bookings, and resolve complaints or requests. Always offer warm, responsive service — even online.
Create and publish engaging content that boosts bookings and expands your reach.
Get instant notifications about negative reviews or guest complaints and resolve them quickly to ensure higher guest satisfaction.
Respond to all guest interactions — across multiple locations — via social media, live chat, and messaging apps, all from a single, unified inbox.
Track which content drives the most bookings. Easily categorize posts with labels like booking period, content type, and channel to gain actionable insights.
“Thanks to Coosto, we manage guest interactions and reviews from the Netherlands, Belgium, and Germany across various projects. We’re able to respond quickly and easily, ensuring the best possible guest experience.”
Many chains and franchises want centralized control over social media, while still offering local guest engagement. Coosto supports multi-location management through customizable project setups. Connect social media and Google Business accounts per location to manage them within one environment.
Coosto aggregates guest responses from social media, review sites, and other online platforms into one interface. Easily respond to all reviews — positive or negative — from one central place, helping you maintain strong relationships with your guests.
With Coosto, you can track clicks, conversions, and engagement for each post or campaign and link them to bookings via Google Analytics 4. Use clear dashboards and reports to understand your campaign performance. UTM links help clarify the relationship between social media efforts and actual results.
