Boost bookings & guest satisfaction with Coosto

Manage your reputation, increase guest satisfaction, and drive direct bookings with Coosto — the all-in-one social media and content tool that ensures a seamless guest experience.

Trusted by these hospitality brands

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Reputation management with real-time insights

Reputation management

Track what guests are saying and improve your online reputation with real-time insights. Coosto helps you proactively manage your reputation and maintain a consistently positive brand image.

Social commerce & direct bookings

Turn social media posts into reservations — offer a fast, frictionless booking experience directly from your social channels.

Social commerce and direct bookings
Pleun Saris, Toerisme VAN
With so many different regions and channels, it was difficult to maintain an overview. Thanks to Coosto, we manage everything from a single location and save hours of work every week. We now easily measure results by municipality, theme and content type, and clearly see which campaigns generate greater reach and engagement. Listen also allows us to track what others are saying about us, allowing us to respond more quickly to trends and events in our regions.
Toerisme VAN
Pleun Saris
Marketer
Fast and personal service

Fast & personal service

Quickly respond to reservation inquiries, update bookings, and resolve complaints or requests. Always offer warm, responsive service — even online.

Coosto for the tourism industry

Social media reach

Create and publish engaging content that boosts bookings and expands your reach.

Real-time alerts

Get instant notifications about negative reviews or guest complaints and resolve them quickly to ensure higher guest satisfaction.

Review management

Respond to all guest interactions — across multiple locations — via social media, live chat, and messaging apps, all from a single, unified inbox.

Campaign optimization

Track which content drives the most bookings. Easily categorize posts with labels like booking period, content type, and channel to gain actionable insights.

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Discover Coosto with a free demo

  • Efficient social media management
  • Simple reputation monitoring via clear dashboards
  • Strengthen guest engagement with powerful content

During a demo we show you:

  • Talk to an expert about your goals and challenges
  • You will receive tailored advice on how to strengthen your strategy

Frequently asked questions

Can I manage multiple locations in Coosto from a single dashboard?

Many chains and franchises want centralized control over social media, while still offering local guest engagement. Coosto supports multi-location management through customizable project setups. Connect social media and Google Business accounts per location to manage them within one environment.

How does Coosto help with online reviews and guest feedback?

Coosto aggregates guest responses from social media, review sites, and other online platforms into one interface. Easily respond to all reviews — positive or negative — from one central place, helping you maintain strong relationships with your guests.

How can I measure whether social media leads to bookings or reservations?

With Coosto, you can track clicks, conversions, and engagement for each post or campaign and link them to bookings via Google Analytics 4. Use clear dashboards and reports to understand your campaign performance. UTM links help clarify the relationship between social media efforts and actual results.

Customers rate us with

4.6 out of 5 stars
4.6 out of 5
4.8 out of 5 stars on Trustpilot
4.8 out of 5
Trustpilot