Monitor your brand reputation
Stay in full control of your brand reputation with real-time monitoring of online news media, blogs, forums,reviews, and social media. ✓24/7 insight, including alerts for every brand mention.
Request your demo
Stay in full control of your brand reputation with real-time monitoring of online news media, blogs, forums,reviews, and social media. ✓24/7 insight, including alerts for every brand mention.
Request your demo
Create powerful search queries for optimal monitoring: include or exclude specific terms, get smart recommendations, and easily filter by sources and time. The search tool makes targeted searches easier, faster, and more effective.
Effortlessly analyze who is talking about your brand where and with what emotion - including reach, impact and trends in one overview.
Discover in real time how customers perceive your brand, from complaints to compliments. Monitor sentiment from online posts and reviews and respond proactively to protect and enhance your reputation.
Receive notifications with every mention or conversation about your brand and market. Stay instantly informed and respond swiftly to potential crises or emerging trends.
Discover the complete impact based on potential reach
See which topics are relevant to your brand and are now the talk of the day
Follow relevant influencers and analyse their impact on your brand
Get deeper insights on the online dialogue thanks to comments on relevant messages, even when not explicitly mentioning your brand
Understand your target audience even better based on their sentiment
Find out which social media posts and messages link to your content
Easily search millions of sources with our search helper
Directly receive notifications with every mention or relevant message
Closely watch your competitors using social listening
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‘’Listen helps us to understand the online opinion of our residents. We know what is going on with our residents, and how this can be connected to the themes and topics communicated by our municipality.'’
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"With Coosto we respond directly to discussions and reactions under our posts. With the help of this tool we gain valuable insights into customer questions and channel strategies to continuously improve our service."
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‘’Thanks to Coosto's monitoring capabilities, we gain valuable insights into the experiences of hundreds of ING customers who express their questions or problems online. By proactively responding to this, we can help them personally and thus effectively increase customer satisfaction.’’
Lees meerOur social listening and media monitoring experts would love to discuss the possibilities of Coosto with you
Social listening is monitoring and analyzing online conversations, opinions and trends. This helps you better understand customers, capitalize on trends and respond quickly to feedback.
Social listening focuses on analyzing customer conversations and discovering trends and sentiments, while media monitoring includes broader news and social media monitoring to track mentions of your brand, competitors or industry.
Social listening helps you improve customer satisfaction, analyze and monitor your brand's reputation by responding quickly to feedback or complaints. This gives you valuable insights to sharpen your strategy and strengthen customer loyalty.
With Coosto, you monitor social media platforms (Facebook, Instagram, LinkedIn, TikTok, X, Pinterest and YouTube), news websites, blogs and forums. This gives you a complete picture of what is being said about your brand on all relevant channels.
