Discover how Coosto’s social media tool helps retail businesses drive (social) sales, strengthen brand reputation, and increase customer loyalty. Effortlessly tackle challenges like customer interaction and online visibility with our proven solutions.
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Plan and publish campaigns from one clear, centralized platform. Turn likes and comments into direct revenue.
Let customers shop directly via Instagram with seamless product tagging. Turn social media into a powerful sales channel.
Gain insight into the complete customer journey with the GA4 integration. Optimize strategies based on data to achieve higher conversion rates.
Respond to questions quickly and personally. Turn inquiries, complaints, and comments into satisfied customers—or even product sales. Excellent service helps you build long-lasting customer relationships.
32% of Dutch consumers say they have purchased a product after seeing it on social media.
Successfully link social media data to website conversions for a more complete view of the customer journey.
Evaluate the success of your social media campaigns from start to finish by connecting social media data with website conversions.
Analyze conversions by combining various events into one dashboard and linking them to social media results.
Get immediate insights into the ROI of your social media campaigns by connecting them to website revenue.
Receive notifications whenever new reviews are posted about your brand.
Respond directly to reviews from the same platform.
Link Google My Business accounts from multiple locations in Coosto for a complete overview.
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"Thanks to Coosto’s clear inbox, we’re able to handle incoming messages much more efficiently. This saves us a lot of time—our average conversation duration has decreased by 40%!"
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"Thanks to Coosto, we have been able to significantly improve our customer service. We now respond to customer questions 30% more often, while our average response time has decreased by 15% compared to the same period last year."
Thanks to the integration with Google Analytics 4 and social media platforms in Coosto, you can easily link all data: from social media performance to website conversions. This allows you to analyze the full impact of your campaigns and social media efforts through a clear report or dashboard.
With Coosto, you can easily analyze trends and sentiment related to your brand, industry, or target audience. Use these insights to create content that aligns with trending topics, identify customer needs, and set up more effective campaigns.
Additionally, Coosto helps you spot trends early and adapt your strategy before they go mainstream.
Webcare helps retail organizations boost customer satisfaction, strengthen brand loyalty, and increase conversions by responding quickly and personally to customer questions and feedback. This not only enhances the customer experience but also contributes to a positive reputation and long-term customer relationships.
With Coosto, you can manage webcare across platforms like Facebook, Instagram, WhatsApp, LinkedIn, X, TikTok, and Google My Business. Coosto also integrates seamlessly with Salesforce, enabling you to manage and follow up on all customer interactions from one central location.
