Receive real-time notifications whenever a new review is posted about your brand or product—on any platform. With Coosto, you gain full visibility into all your reviews, gathered in one clear overview.
Positive reviews are crucial for purchase decisions. But negative ones also impact your brand. Respond quickly and appropriately to every review to boost credibility, customer relationships, and sales.
67% of Dutch consumers consult reviews before completing an online purchase.
Effortlessly keep an eye on all reviews—get notified with every new one
Respond to all reviews (positive or negative) from one central dashboard to maintain strong customer relationships
Monitor competitor reviews to gain key insights about your market positioning
Monitor competitor reviews to gain key insights about your market positioning
Gain real-time insights into customer reviews
Track your performance on customer satisfaction, response time, and brand reputation
Reviews are a goldmine of social proof for your marketing
"We are very happy with our choice for Coosto to manage social media conversations and reports. Coosto offers us the possibility to work systematically and efficiently."
Discover more"Coosto makes it easy for us to operate the various social media channels and maintain personal contact with our customers."
Discover moreCoosto provides insights into all your online reviews, including platforms like Google My Business, Trustpilot, and Facebook. You receive immediate notifications for new reviews, respond directly within the same platform, and analyze your reputation using review dashboards.
Yes, you can easily and quickly reply to all incoming reviews about your brand and/or products from one user-friendly inbox.
Respond quickly, professionally, and with empathy. Show compassion, offer a solution, and move the conversation to a private setting if needed. This shows that your organization is customer-focused.
Yes—especially Google reviews impact your local visibility. Regular, positive reviews with relevant keywords help improve your SEO. Encourage customers to leave reviews and respond to all of them to boost your online customer satisfaction.