Increase your customer satisfaction with social media
Offer world class social media customer service with Coosto.
Whether it is Facebook (Messenger), WhatsApp, Google Reviews, Instagram, LinkedIn, Twitter or directly on your website using Livechat: with Coosto you can take care of all reactions and incoming messages quickly and efficiently. The result? Loyal customers and more positive reviews that help new customers find their way towards your brand.
See where, when and how your customers send messages to or about your brand. This information enables you to improve your service level, manage your social media service team smarter and improve your customer satisfaction more efficiently.
Are you experiencing a malfunction, failure or a slip-up in invoices? Simply publish a general public message on your social media account(s), even before questions arise. All from within the same overview, relieving the pressure on your social service team.