The All-in-one Social Media Inbox

Manage all interactions on social media, messengers, and live chat to stay in touch with your audience.

Engage with your audience and increase revenue

Like, share and quickly respond to all incoming questions, comments and reviews from one place. Intensify the involvement of followers and fans in your content, and ensure website visitors and customers will come back to you.

Customize all interactions and increase brand preference

Effortlessly customize the interaction with your community and become a truly beloved brand. View author information and previous conversations to align each response with a follower’s preferences.

Work seamlessly together with your team

Smart filters

Automatically assign messages to the right colleague based on content or channel.

Claim cases

Prevent duplicate answers by auto-claiming messages when someone starts replying.

Notes

Keep each other informed about the status of conversations with followers and fans.

Quick reply

Ensure uniformity with saved replies that are available to all colleagues.

Highlighted features

Notifications

Get automatic push notifications for incoming messages.

Quick Reply

Use templates for default replies to swiftly respond to followers.

Case Tagging

Automatically add labels to messages in order to organize and measure.

Conversation History

Take previous conversations with your fans into account.

Dashboards

Visualize and share the most important data in real-time dashboards.

Custom feeds

Custom search to let messages from outside your accounts flow into your inbox.

Notes

Add memos to messages to share background information with colleagues.

Sentiment

Quickly see how positive or negative your brand is being discussed.

Author Information

View the number of followers, influence and the author's average sentiment.

Notifications

Get automatic push notifications for incoming messages.

Quick Reply

Use templates for default replies to swiftly respond to followers.

Case Tagging

Automatically add labels to messages in order to organize and measure.

Conversation History

Take previous conversations with your fans into account.

Dashboards

Visualize and share the most important data in real-time dashboards.

Custom feeds

Custom search to let messages from outside your accounts flow into your inbox.

Notes

Add memos to messages to share background information with colleagues.

Sentiment

Quickly see how positive or negative your brand is being discussed.

Author Information

View the number of followers, influence and the author's average sentiment.

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happy Coosto users

Start building a social community with your content.

Respond swiftly, wherever you are

The most comprehensive social inbox also comes with a pocket-sized version. Respond on the go with the Coosto mobile app on iOS and Android.

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