Boost your NPS and increase your sales by using social media
Expand your business by improving your customer service with customer engagement
Customers spend an average of 30% more when businesses show involvement and respond to questions, complaints or remarks via social media. High-quality service ensures a customer’s loyalty and that, in turn, affects your NPS. Coosto allows you to engage in online conversations with your customers immediately. The results are a higher customer satisfaction rate and more revenue.
Quickly and efficiently respond to online messages and reviews from a single tool
Improve and protect your reputation and avoid a crisis
With the help of media monitoring, you will gain real-time insight into what is being said and written across online media. With this knowledge, you can spot new opportunities for your organisation and protect your reputation. As a marketing or communication specialist, you will always know exactly what is going on in the market, you can keep a close eye on target audiences and competitors and you can respond adequately in the event of an impending crisis situation.
Gain structural insight into all online media
“I believe in social media tools and I think everyone needs one.”
Contact us for a free demonstration